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Frequently Asked Questions

How do I create an account?

Complete the registration form on the home page and choose a password. Use an email address you can access.

How do I sign in?

Enter your email and password, then the six-digit code sent to your email. Cloudflare may request an additional check.

How long is the login code valid?

It expires after 10 minutes. Check spam and use resend when available.

What if I forget my password?

Use “Reset password” from login. The emailed recovery link is single-use and expires in 20 minutes.

Can I change my password?

Yes. Open “My Profile” in your candidate account and use “Change password.”

How do I upload my résumé?

Use “My Profile” to upload, view, replace, or remove a PDF or DOCX up to 10 MB. The file is not publicly accessible.

Can I apply for several jobs?

Yes. One account supports multiple positions with separate status tracking.

What are M800 codes?

M800-CAN identifies a candidate, M800-VAC a position, and M800-SOL an application.

Can I message a recruiter?

When one is assigned and messaging is enabled, you can contact them from your portal. Never share login credentials.

Do I need an appointment for an interview?

Yes. In-person interviews at Bird Galloway Center are by appointment only.

Where can I get help?

Email [email protected] or call (786) 643-5001. Never send passwords or verification codes.